Henry Robbins

Henry and the team at PS always provide a very professional, prompt and proactive service.  There is always a sense that every possible option is explored in order to ensure that our business receives the most effective solution.

Working with PSS is a breath of fresh air. They take the pressure off you and manage your account the way it should be managed. Henry adds a personal touch, and makes you feel valued as a customer. Communication is just enough, and you are never made to feel like you are being sold unnecessary policies, you can trust a request is made and Henry will swiftly see it through without the need for you to chase. I am so please we came across to the PSS team and I use them as a benchmark for other service providers when it comes to providing an excellent service to our business.

These guys have a great, friendly and professional approach to bonds and know just how to strike the right amount of contract in order that you feel valued as a customer, but without the feeling that you are being hounded or even worse, ignored. Placing bonds, asking advice and receiving updates about the process throughout, was all made painless and simple.

Our experience working with Henry and Rick has been great, a real pleasure; they are professional, experienced, and truly knowledgeable about their product and the market.

They provide a very thorough but efficient and economical service, our business feels important to them, we are not just a number. I would recommend their services to others.

I have been involved with arranging performance bonds for contracts at various building contractors where I have worked since 2002 and have been dealing with Henry and Rick from Phillips Schroeder Surety Ltd for HLS McConnell Ltd for around 18 months now. I have found their extensive market knowledge, strong industry connections within the Surety market, together with their exceptional service and helpfulness means that I am very happy to highly recommend their service. Their quick responses and willingness to go the extra mile really set them apart.

We have developed a fantastic relationship with Phillips Schroeder, and the service we receive is first class -from initial enquiry to the release of the bond. Questions are responded to almost immediately, in a friendly and professional manner. Their knowledge of the market is second to none and the advice offered is invaluable. We have never found ourselves waiting for information, their communication level is just what a customer wants. I would highly recommend using Phillips Schroeder.

We have been working with Henry at Phillips Shroeder for a few years now and can honestly not rate them any higher for their all-round professionalism, support and levels of communication skills. They understand their market exceptionally well and assist us with the guidance we need to ensure that we not only achieve the best value for the products and services that we need but also ensuring that we are kept informed every step of the way.

Working with PS Surety has been an exceptional experience. Their professionalism, attention to detail, and commitment to client satisfaction are unparalleled. They have a unique ability to make complex transactions feel seamless and straightforward. Henry has done a sterling job in exhausting the market and sourcing the most economical premium. On a personal note, my dealings with Philips Schroeder Surety have far exceeded expectations since my cold call enquiry. Henry has been attentive, courteous, and thorough in all his administration of each enquiry. He is an asset to the organisation. I highly recommend their services to anyone looking for a reliable and sophisticated partner.

I’ve been using Phillips Schroeder Surety Ltd for several years now, and I couldn’t be more impressed. The process is incredibly straightforward, and I always feel confident knowing they pride themselves on placing their customer’s requirements first and foremost. The customer support team is always there to answer any questions, making it a stress-free experience. I highly recommend Phillips Schroeder Surety Ltd to anyone looking for a trustworthy and efficient way to manage their bond requirements.

Three suitable words to describe our experience with Phillips Schroeder – Available, Responsive and Professions.

Available – I rarely have long to wait when I send an email.

Responsive – I feel that I am being listened to at all times.

Professional – always good advice without hiding behind others or being cagey. 

A pleasure so far.

Having worked with the PSSurety team for a few years now we can speak extremely positively about the value they can offer. Not only do they have excellent knowledge in the sector they also have strong relationships with the providers in the market. This allows the best of both worlds with good advice followed by the ability to follow it up with genuine offers. Being professional is, of course, expected but being professional and approachable makes the day to day relationship that much easier as well.

Henry’s expertise and responsiveness have been invaluable in securing performance bonds for our projects. His deep understanding of the bond market, combined with his strong relationships with bond providers, ensures a smooth and efficient process every time. He takes a strategic approach, offering flexible solutions that add real value to our business. Working with Henry makes what can be a challenging task far less stressful, and we truly appreciate his commitment to getting things done right and on time.

The team at Phillips Schroeder have been a pleasure to work with from day 1. They have been a valuable support to our growing business at a time when our industry has faced many challenges and uncertainty. 

The team at PSS are responsive, professional and have a very clear understanding of our business which has been instrumental to our success in the surety market. Above all else they are a great bunch of people to work with and I wouldn’t hesitate in recommending their services.

We have been working with PS Surety for many years, and their service has been nothing short of exceptional. Our contact at PS Surety has consistently provided prompt and accurate information, demonstrating a high level of professionalism and courtesy. His technical proficiency is outstanding; he navigates complex surety bond requirements with ease and ensures we receive the best conditions and prices. He has diligently worked on our behalf with bond issuers to secure performance bonds that guarantee our projects are completed on time and within budget. We highly recommend PS Surety for their outstanding service and dedication to their clients.

PS Surety have consistently delivered a high-quality and professional service in a friendly and accessible manner. They have provided knowledgeable advice on complex matters, responded quickly to queries and generated a successful outcome for our business.

We couldn’t be more impressed with the service provided. The team is professional, extremely efficient, and incredibly personable, making what could be a complex process feel remarkably straightforward. Their expertise and dedication not only simplified the bond placement process but also helped us achieve savings. Working with them has been an absolute pleasure, and we wholeheartedly recommend their services to anyone seeking these requirements.